Terms & Condition

  • All merchandises sold are non refundable.
  • Gift vouchers are invalid & not replaceable if lost or damaged.
  • All merchandises sold upon exchange must be accompanied by original receipt within 7 days from the date of purchase.
  • Exchange will only be entertained once for each item sold.
  • Exchange will not be accepted if merchandise is damaged or used, and products must be in its original packaging.
  • Products sold during discounted sales and special orders cannot be exchanged and returned.
  • This receipt will be void if any goods is not picked up within 30 days from the date of receipt.
  • Each shopping bag will be charged at HK$1.00 with any purchase, such charges are non-refundable.
  • In event of any disputes, Pan-Handler reserves the right of final decision.

Delivery terms

Purchase over $2,500  (FREE DELIVERY)

Coverage Area:

  • HK Island
  • Kowloon / New Territiors

NON-Coverage Area (EXTRA CHARGE APPLIES)

  • Ma Wan ( $350)
  • Discovery Bay ( $450)

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Purchase below $2,500 :

Coverage Area:

  • HK Island $100
  • Kowloon / New Territiors $200

NON-Coverage Area:

  • Ma Wan $350
  • Discovery Bay $450